While availing any of the payment method/s available on the Platform, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or
Exceeding the pre-set limit mutually agreed by You and between "Bank/s", or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason/s
All payments made against the purchases/services on Platform by You shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Platform.

Before shipping / delivering your order to You, seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.

Further:

Transactions, transaction price and all commercial terms such as delivery, dispatch of products and/or services are as per principal to principal bipartite contractual obligations between buyer and seller and payment facility is merely used by the buyer and seller to facilitate the completion of the transaction. Use of the payment facility shall not render eSuvidha4u liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on the Platform.
You have specifically authorized eSuvidha4u or its service providers to collect, process, facilitate and remit payments and / or the transaction price electronically or through cash on delivery (“Cash on Delivery” or “CoD”) to and from other Users in respect of transactions through payment facility. Your relationship with eSuvidha4u is on a principal to principal basis and by accepting these Terms of Use you agree that eSuvidha4u  is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on the Platform that are paid for by using the payment facility. eSuvidha4u does not guarantee the identity of any User nor does it ensure that a buyer or a seller will complete a transaction.
You understand, accept and agree that the payment facility provided by eSuvidha4u is neither a banking nor financial service but it is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, eSuvidha4u is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction Price.
 

Payment facility for buyers:

You, as a buyer, understand that upon initiating a transaction You are entering into a legally binding and enforceable contract with the seller to purchase the products and /or services from the seller using the payment facility, and You shall pay the transaction price through Your issuing bank to the seller using payment facility.

You, as a buyer, may agree with the seller through electronic communication and electronic records and using the automated features as may be provided by payment facility on any extension / increase in the dispatch and/or delivery time and the transaction shall stand amended to such extent. Any such extension / increase of dispatch / delivery time or subsequent novation / variation of the transaction should be in compliance with payment facility rules and policies.

You, as a buyer, shall electronically notify payment facility using the appropriate Platform features immediately upon delivery or non-delivery within the time period as provided in policies.Non-notification by You of delivery or non-delivery within the time period specified in the policies shall be construed as a deemed delivery in respect of that transaction. In case of Cash On Delivery transactions, buyer is not required to confirm the receipt of products or services.